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About Clares
30 years of knowledge plus £860M worth of buying
power equals a company worth knowing
Clares is one of the top independent office suppliers in the UK and we pride ourselves on being the best
of the best. We are able to offer our customers not only
a fast and professional service right across
the board from the corporate sector to companies with
less than 10 staff (which is where we first started
30 years ago), but also a wealth of experience.
We are commonly referred to by our customers as the Office Supplies Emergency Service because we have pioneered a one-hour flash delivery service for those urgent items you need. However, for normal orders we can offer a free, next day, delivery service from our distribution network, giving 100% coverage of the UK. A stock holding of £12M ensures 99% of all orders are despatched overnight for a next day UK delivery.
We operate a 'one-stop shop' philosophy where you can purchase all of your stationery, furniture, equipment, print, warehousing, cleaning and even catering needs. Our motto for these headings is: "If it is on the planet, we can get it!"
you can have the best of both worlds?
You will find our customer service is brilliant too. To summarise, the two main reasons are:
- We operate to the BS EN ISO 9001:2000 Standard which
means that no matter who you speak to at Clares, we
all look after our customers' best interests with
the minimum of fuss. Our Quality Procedures
have allowed us to fulfil 99.4% of all orders for
a next day delivery, with a customer receiving only
one picking error, on average, every four years.
- Secondly, we have been awarded the Investors in
People Accreditation for our continued commitment
to the training and development of all our staff.
This has helped us to:
- improve product knowledge
- reduce errors
- provide customer service excellence
Which, in turn, means you are dealing with a helpful and efficient team.
For our full terms and conditions please click here
